1. General Provisions
These Terms and Conditions ("Terms") govern your use of the BigsBet Casino website located at https://bigsbet.casino ("Website"), including all services, games, and betting products offered by BigsBet ("Company", "we", "us", or "our").
By creating an account, depositing funds, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy and Responsible Gaming Policy.
By using BigsBet Casino, you confirm that you are at least 18 years old (or the minimum legal gambling age in your jurisdiction) and that online gambling is legal in your country of residence.
2. Eligibility & Account Registration
2.1 Eligibility Requirements
To use BigsBet Casino services, you must meet the following criteria:
- Be at least 18 years of age or the legal gambling age in your jurisdiction, whichever is higher
- Reside in a jurisdiction where online gambling is not prohibited by law
- Not be a politically exposed person (PEP) without prior disclosure
- Not have been previously excluded or banned from using BigsBet services
- Provide accurate and complete personal information during registration
2.2 Account Rules
Each player is permitted to hold only one (1) account at BigsBet Casino. Creation of multiple accounts may result in immediate closure of all accounts and forfeiture of balances. You are responsible for maintaining the confidentiality of your login credentials.
2.3 Identity Verification (KYC)
BigsBet reserves the right to request identity verification documents at any time, including but not limited to:
- Government-issued photo ID (passport, driver's license, national ID card)
- Proof of address (utility bill, bank statement β issued within the last 3 months)
- Proof of payment method (screenshot of e-wallet, photo of credit card with middle digits masked)
Failure to provide requested documents within 14 days may result in account suspension.
3. Deposits & Withdrawals
3.1 Deposit Methods
BigsBet Casino supports the following deposit methods:
| Method | Min Deposit | Processing Time | Fee |
|---|
| Visa / Mastercard | $10 | Instant | Free |
| Skrill / Neteller | $10 | Instant | Free |
| Bitcoin (BTC) | $20 | ~10 min (1 confirmation) | Free |
| Ethereum (ETH) | $20 | ~5 min | Free |
| USDT (TRC-20) | $10 | ~3 min | Free |
| Bank Transfer | $50 | 1β3 business days | Free |
3.2 Withdrawal Policy
Withdrawal requests are processed within a standard timeframe of up to 7 minutes for e-wallets and cryptocurrency. The following conditions apply:
- Minimum withdrawal amount: $20 (or currency equivalent)
- Maximum single withdrawal: $10,000 (or currency equivalent)
- Monthly withdrawal limit: $50,000 (VIP players may have higher limits)
- Withdrawals must be made to the same method used for deposit where possible
- First-time withdrawals require completed KYC verification
3.3 Pending Withdrawals
All withdrawal requests undergo a review period of up to 24 hours. During this time, you may cancel the pending withdrawal. Once approved, transactions are final and irreversible.
4. Bonuses & Promotions
4.1 Welcome Bonus
New players at BigsBet Casino are eligible for a welcome bonus package of up to 750% + 750 Free Spins distributed across the first five deposits. Each deposit bonus is subject to specific wagering requirements.
4.2 Wagering Requirements
Unless otherwise stated, all bonus funds are subject to the following wagering requirements:
- Welcome Bonus (Deposits 1β2): 35x wagering requirement on the bonus amount
- Welcome Bonus (Deposits 3β5): 30xβ40x wagering requirement
- Free Spins winnings: 25x wagering requirement
- Wagering must be completed within 14 days of bonus activation
4.3 Game Contribution to Wagering
| Game Type | Contribution % |
|---|
| Slots | 100% |
| Table Games (Blackjack, Roulette) | 10% |
| Video Poker | 5% |
| Live Casino Games | 10% |
| Sports Betting | 100% (min odds 1.50) |
4.4 General Bonus Rules
- Maximum bet while wagering a bonus: $5 (or currency equivalent)
- BigsBet reserves the right to revoke bonuses if abuse or fraud is detected
- Bonuses cannot be combined unless explicitly stated in the promotion terms
- Players may opt out of bonuses before making a deposit by contacting support
5. Sports Betting Rules
5.1 General Betting Rules
All bets placed on the BigsBet sportsbook are subject to the following rules:
- Bets are settled based on the official results provided by the governing body of the sport
- In the event of a void or cancelled event, stakes are returned to the player's account
- Maximum payout per bet: $100,000 (or currency equivalent)
- BigsBet reserves the right to limit or refuse any bet at its sole discretion
5.2 Live Betting
Live (in-play) bets are accepted at the odds displayed at the time of bet confirmation. Due to the fast-changing nature of live events, there may be slight delays in bet acceptance. BigsBet is not responsible for bets placed based on delayed information.
5.3 Bet Cancellation
Once a bet has been confirmed and accepted by the system, it cannot be cancelled or modified. Cashout options, where available, are offered at BigsBet's discretion and may be suspended at any time.
6. Casino Games & Fairness
All casino games offered on BigsBet are provided by licensed and audited third-party software providers. Games operate using certified Random Number Generators (RNG) to ensure fair and unbiased outcomes.
BigsBet Casino partners with leading game providers including, but not limited to: Pragmatic Play, Evolution Gaming, Microgaming, Play'n GO, NetEnt, and Yggdrasil.
- All games are tested and certified by independent testing laboratories
- Theoretical Return to Player (RTP) percentages are available within each game's information panel
- In the event of a game malfunction, all bets and payouts from the affected round are void
- BigsBet reserves the right to remove or modify any game at any time
7. Responsible Gaming
BigsBet Casino is committed to promoting responsible gambling. We provide the following tools and resources to help you maintain control:
- Deposit Limits: Set daily, weekly, or monthly deposit limits in your account settings
- Session Time Limits: Receive notifications when you have been playing for extended periods
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account (minimum 6 months)
- Reality Check: Set intervals for on-screen reminders showing your session duration and net results
- Account Closure: Request permanent account closure by contacting our support team
If you believe you or someone you know may have a gambling problem, please seek help from professional organizations such as GamCare, Gamblers Anonymous, or your local gambling support service.
Gambling should be a form of entertainment, not a source of income. Never gamble more than you can afford to lose. If gambling stops being fun, stop playing.
8. Prohibited Activities
The following activities are strictly prohibited on BigsBet Casino and may result in immediate account termination and forfeiture of funds:
- Creating multiple accounts (multi-accounting)
- Using automated software, bots, or scripts to interact with the platform
- Exploiting software bugs, glitches, or errors for financial gain
- Engaging in fraudulent or criminal activity, including money laundering
- Colluding with other players to manipulate game outcomes
- Using someone else's payment methods without authorization
- Providing false or misleading information during registration or verification
- Attempting to reverse legitimate deposits via chargebacks
- Engaging in bonus abuse or systematic exploitation of promotional offers
- Allowing minors to access or use your account
9. Privacy & Data Protection
BigsBet Casino collects and processes personal data in accordance with applicable data protection laws. We employ industry-standard security measures, including:
- 256-bit SSL encryption for all data transmissions
- Secure, encrypted storage of personal and financial data
- Strict access controls and regular security audits
- No sharing of personal data with third parties for marketing purposes without explicit consent
For full details on how we collect, use, and protect your data, please refer to our Privacy Policy.
10. Limitation of Liability
BigsBet Casino is provided "as is" without warranties of any kind, whether express or implied. To the fullest extent permitted by law:
- BigsBet shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services
- BigsBet is not responsible for losses caused by internet connectivity issues, device malfunctions, or third-party software failures
- BigsBet's total liability to any player shall not exceed the balance held in the player's account at the time of the claim
- BigsBet reserves the right to suspend, modify, or discontinue any service at any time without prior notice
11. Dispute Resolution
In the event of any dispute regarding these Terms or the services provided by BigsBet Casino:
- Step 1: Contact our 24/7 customer support team via live chat or email at support@bigsbet.casino
- Step 2: If the issue is not resolved within 72 hours, submit a formal complaint to complaints@bigsbet.casino
- Step 3: If you remain dissatisfied, you may escalate the matter to our independent dispute resolution body
All disputes shall be governed by the laws of the jurisdiction under which BigsBet is licensed. Players agree to submit to the exclusive jurisdiction of the applicable courts.
12. Changes to Terms
BigsBet reserves the right to amend, modify, or replace these Terms and Conditions at any time. Material changes will be communicated via:
- Email notification to registered users
- Prominent notice on the website
- Pop-up notification upon login
Continued use of BigsBet Casino after any changes constitutes acceptance of the revised Terms. If you do not agree with the updated Terms, you should discontinue use of the platform and withdraw any remaining funds from your account.
These Terms & Conditions were last updated on February 15, 2026. BigsBet reserves the right to modify these terms at any time.